Privacy Policy

1. Introduction & Our Commitment

Welcome to PowerPay. Your privacy is paramount to us. We are committed to protecting your personal information and handling your data in an open and transparent manner. This Privacy Policy is designed to help you understand what information we collect, why we collect it, how we use it, and what choices you have regarding your data. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal information that you provide directly to us when you create an account, use our services, or communicate with us. This may include:

• Contact Information: Your name, email address, phone number, and mailing address.
• Financial Information: Bank account details and payment card information, which are necessary to process transactions.
• Transaction Data: Details about your transactions, including the amount, date, time, and recipient.
• Technical Information: Your IP address, device type, operating system, and unique device identifiers to help us maintain security and improve our service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, operate, and maintain our services, including processing transactions and managing your account.
• Communication: To send you transaction receipts, service updates, security alerts, and to respond to your support inquiries.
• Improvement & Development: To analyze how our services are used and to develop new features and functionality.
• Security: To verify your identity, prevent fraud, and ensure the security and integrity of our platform.

4. Data Security

We are dedicated to safeguarding your information. We have implemented robust technical and organizational security measures to protect your personal information from unauthorized access, alteration, and disclosure. These measures include data encryption, multi-factor authentication, and regular security audits. We also limit access to your data to authorized employees who require it to perform their duties.

5. Your Rights & Choices

You have certain rights concerning your personal data. You can access, update, or delete your account information at any time from your profile settings. You also have the right to request a copy of your personal data or to object to its processing. To exercise these rights, or if you have any questions about this policy, please contact us at privacy@powerpay.com.